Word document with issues gets stuck at conversion, does not fail session, and blocks conversions
Hi Evgeny,
We converted a word document AND it is breaking conversion and stopping the pipeline. This one document fails every time and clogs the pipeline.
- triggered problem document for conversion at 06/23/2022 7:23 PM
- TM conversion session - http://ipmc-prod.be-md.ncbi.nlm.nih.gov:5701/internal/utils/tm/index.fcgi?s=monitor&sel=1&sessid=12517589
- seems to be stuck in
books_extyles_convert
step since then, it seems to have created an error but did NOT fail the TM session.
- BCMS shows
Failed: Timeout
at 2022-06-23 11:25 - I triggered other word conversions this morning and they all seem to be queued, but are not moving. I suspect they are stuck behind the endotext session
- see for example this conversion http://ipmc-prod.be-md.ncbi.nlm.nih.gov:5701/internal/utils/tm/index.fcgi?s=monitor&sel=1&sessid=12526524