diff --git a/packages/component-helper-service/src/services/Email.js b/packages/component-helper-service/src/services/Email.js
index 22d203fc1411f3aeda9136bd60ad52f7b1a4e663..d0d815780901df3201eb69f9e0192f6a7274ec9f 100644
--- a/packages/component-helper-service/src/services/Email.js
+++ b/packages/component-helper-service/src/services/Email.js
@@ -465,7 +465,8 @@ class Email {
       parsedFragment: { id, title },
       authors: { submittingAuthor: { firstName = '', lastName = '' } },
     } = this
-    const user = get(collection, 'handlingEditor', {})
+    const handlingEditor = get(collection, 'handlingEditor', {})
+    const user = await UserModel.find(handlingEditor.id)
     if (!get(user, 'notifications.email.user')) return
 
     const userHelper = new User({ UserModel })
@@ -481,7 +482,7 @@ class Email {
         collection,
         eicName: `${eic.firstName} ${eic.lastName}`,
         fragment: { id, authorName: `${firstName} ${lastName}`, title },
-        handlingEditorName: user.name || '',
+        handlingEditorName: handlingEditor.name || '',
       },
     })
   }