diff --git a/packages/component-email/src/helpers/Email.js b/packages/component-email/src/helpers/Email.js
index ed9fcd9c959c6585a30fbf4b2e3276792ff62b80..0f36a7953a84cfcdf4e8c4cd8b14860c7d5ceac8 100644
--- a/packages/component-email/src/helpers/Email.js
+++ b/packages/component-email/src/helpers/Email.js
@@ -29,7 +29,7 @@ module.exports = {
   setupNewUserEmail: async (req, res, email, role, UserModel) => {
     let user
     try {
-      user = UserModel.findByEmail(email)
+      user = await UserModel.findByEmail(email)
     } catch (e) {
       const notFoundError = await helpers.handleNotFoundError(e, 'user')
       return res.status(notFoundError.status).json({