Imported chapter is stuck at processing
This chapter chapter-stuck-in-processing.docx gets stuck at processing every time I try to upload it both locally and on testing site. When copy-pasting the content of this file in a new chapter in the editor there are no problems.
Also this file only_images.docx which contains only the pictures of the above-mentioned file gets stuck in processing. However uploading the images manually in the editor works fine.
Steps to reproduce
From the Dashboard:
- Click on "Import your files" and upload the chapter.
- Write the title of your book in the title page and click "Continue"
- In the Producer page check that in the left panel the chapter keeps showing as "Processing"
In the testing site, this file is the first chapter of this book and it is stuck in Processing for days.
From the Producer page I did this test with browser inspection open in this book
- Click upload file icon and select file
- See file is "Processing" and stays in the state for a while.
- Select the component and view the warning (this is expected).
- Close the warning, wait a while, then get "something went wrong" error (see the subscription errors in console start)
- After a while, see 502 errors.
Environment
Ubuntu 22.04.1, Tried in Mozilla Firefox, Chromium and Brave
Possible solution
[Not required. Suggest a fix for the bug]