Connection terminated unexpectedly
Expected behaviour
Site should not crash
Current behaviour
Unclear which user action results in this error. We will first investigate logs to replicate
Case 2
@John.kopanas @DioneMentis We do still have frequent crashes:
For example, today we had crashes at these times: (19:19, 18:12, 14:44, 10:57, 00:32, 23:32)
They typically have the same error that postgres Connection terminated unexpectedly
It could be related to the (excessive pg connections but no query) issue;
Here is some of the logs surrounding these crashes
January_25th_2023__19.19.14.582_2023-01-.txt
January_25th_2023__18.12.32.208_2023-01-.txt
January_25th_2023__18.12.29.144_2023-01-.txt
January_17th_2023__09.18.33.551_2023-01-.txt
Steps to reproduce
Environment
Possible solution
QA Steps
[To be completed by Coko once dev is done]
Scheduling
Acceptance Criteria
-
The site does not crash according to logs and user experience -
Transactions are successful and don't time out unexpectedly leading to red pop up message errors as they are transacted