Chapter components stuck in "New Upload" status
cc @jordandc
Expected behaviour
File and component statuses are accurate and are in sync
Current behaviour
File and component statuses are not in sync and the componet status is inaccurate and cannot be changed
Steps to reproduce
- User uploaded files in "new upload" staus above
- User Submitted those files
- Files finished processing - see attached document below
- Status never changed from "new upload"
- User tried to "trigger" it to get unstock by pressing "Load preview"
- Status still stuck and no button works to do anything
I do see in DTS but not TM there was a Timeout, but that shouldn't have affected all of the jobs in the attachment below, only the Failed one, and you should have gotten a notification.
Assignee: PMC Error Type: Task Monitor Message: Timeout move_files_to_archive_optional: task launcher lost the task or failed to report the task exec status at Dec 9 2021 2:15:33:490PM
dts_custom_summary_bookshelf_20211209__1_.xlsx
Y, for processing and deployment