Component stuck in 'Converting' Status after BCMS receives converted package from NCBI system
Expected behaviour
Once the BCMS receives the converted package from NCBI system, the BCMS should:
- download package
- save files
- update status
Current behaviour
The package is received but the download process is stuck, so the component status never updates and the files aren't shown the the BCMS.
Example
Originally reported in #1553 (comment 124357)
It is still a problem for XML conversions as reported by our users.
See:
And that they all cleared at NCBI:
Steps to reproduce
- See books stuck in converting at: https://ncbi.cloud68.co/organizations/b2223519-5e84-453f-b494-c4bee4427bf5
- See converted files are on FTP
Environment
Possible solution
QA Steps
[To be completed by Coko once dev is done]